Deep expertise for global payroll transformation
Global payroll technology deployment is more than just signing a contract and installing software — it’s a major organisational transformation. ADP Global Consulting Services (GCS) provides client-side expertise to complement ADP’s standard implementation services. We help you align stakeholders, stay on track through implementation and optimise performance for the future. Think of us as an extra layer of support for your transformation and wider HCM projects.
How we can support you at every stage
Prepare
Enable
Evolve
Step 1: Prepare
Set your team up for success with readiness planning, clear governance and a change management programme that supports adoption, through:
- Change management and communication workshops
- Transformation preparation workshops
- Organisational design and personalised training
Step 2: Enable
Get added support during implementation to keep delivery on track, add capacity and reduce risk in critical phases, via:
- Project management support
- Agile implementation & design service
- HR & payroll data migration services and testing support
Step 3: Evolve
After go-live, keep improving with targeted support, practical coaching and ongoing optimisation, using:
- Knowledge boosts
- Optimisation workshops
- Ongoing guidance as your needs change
Support across HR, payroll and workforce management
Here’s a quick view of where GCS can support your transformation across key HCM areas – not just payroll.
|
SERVICE |
HR |
Payroll |
Workforce Management |
||
|---|---|---|---|---|---|
|
Transformation preparation workshop |
Included | Included | Included | ||
|
Review organisational structures, processes and infrastructure |
Included | Included | X | ||
|
Data harmonisation and standardisation |
Included | Included | X | ||
|
Change management and communication |
Included | Included | Included | ||
|
Customised Training |
Included | Included | Included | ||
HR
What's included
Payroll
What's included
Workforce Management
What's included
|
SERVICE |
HR |
Payroll |
Workforce Management |
||
|---|---|---|---|---|---|
|
Project management support |
Included | Included | Included | ||
|
Data migration services |
Included | Included | Included | ||
|
Testing support services |
Included | Included | Included | ||
|
HCM payroll integration design (3rd Party) |
X | Included | X | ||
|
HCM Design (Lyric) |
Included | Included | X | ||
|
Time and attendance workstream |
Included | X | Included | ||
|
Human resources workstream |
Included | X | X | ||
|
Product awareness |
Included | X | X | ||
HR
What's included
Payroll
What's included
Workforce Management
What's included
|
SERVICE |
HR |
Payroll |
Workforce Management |
||
|---|---|---|---|---|---|
|
Time and attendance workstream |
Included | X | Included | ||
|
Transition to service |
Included | Included | Included | ||
|
Benefits workstream |
Included | X | X | ||
|
Knowledge boosts |
Included | Included | Included | ||
|
Optimisation workshops |
Included | Included | Included | ||
|
Business continuity |
Included | Included | Included | ||
|
Temporary operational support (US Only) |
Included | Included | Included | ||
|
Compensation consulting (US Only) |
Included | X | X | ||
|
Tax research / issue resolution support (US Only) |
X | Included | X | ||
HR
What's included
Payroll
What's included
Workforce Management
What's included
Future-proofing your business
Our support doesn’t just end there. GCS can also support you with high-stakes change before it puts pressure on your payroll, such as:
- Mergers and acquisitions (M&A) — support global payroll and HR readiness before integration and help you work to M&A time frames
- Payroll continuity planning — risk mitigation and preparation to maintain operations during and after disruptive events
Trusted by global payroll leaders
We made use of ADP’s consulting services during this process. I really value the way that ADP listens to their clients and is dedicated to solving whatever problem we might have. Our journey is a testament to the power of transformation when fuelled by a clear vision, dedication and a strong partnership.
Deanne O’Hollearn, Global Payroll Director, Principal Financial Group
Hear from the GCS team
Explore short videos on what our consultants have to say on key transformational topics.
WEBCAST
5 THINGS YOU NEED TO KNOW ABOUT...PAYROLL ORGANIZATIONAL DESIGN
Learn how to design a payroll structure that supports efficiency and aligns with long-term business objectives. Explore when to address organizational design, the benefits of shared service centers, and how good organizational design can promote specialization and standardization.
WEBCAST
5 Things you need to know about...Change Management
Find out how your approach to change management can make or break a payroll transformation project.
Learn strategies to engage stakeholders, minimise resistance, and leverage proven communication and marketing techniques to secure cross-team buy-in.
WEBCAST
5 THINGS YOU NEED TO KNOW ABOUT...PAYROLL DATA MIGRATION
Discover payroll data migration best practices, including effective mapping, alignment, and regional considerations. Learn how to avoid the common pitfalls of a ‘lift and shift’ approach and how a successful data migration can strengthen payroll’s strategic value.
FAQs
What does ADP Global Consulting Services (GCS) do in addition to ADP implementation services?
GCS provides client-side support that complements ADP implementation services. We help you align stakeholders, set up clear governance, manage change and bring added capacity when your team needs it.
When should we bring in GCS — before, during or after implementation?
Any time. Many clients bring us in early to get ready. Others use us during implementation to stay on track. And some engage us after go-live to optimise performance and help teams get more value over time.
How long does a global payroll implementation typically take?
It all depends on your scope. For example, how many countries are involved, what integrations do you need and what is the state of your data. We can help you map a realistic timeline and plan the work in a way that supports both global consistency and local needs.
Do you offer support after go-live?
Yes. We can support you after go-live with optimisation workshops, practical coaching and knowledge boosts as your needs change.
Can you help with change management and stakeholder buy-in?
Yes. We know change management is a big part of payroll transformation, so to help we can plan communications, support adoption and make sure the right people are involved at the right time.
Can GCS help with project delivery, including data migration and testing?
Yes. Depending on what you need, we can provide project management support, help with HR and payroll data migration and support testing during key phases of delivery.
Do we need to be an existing ADP client to work with GCS?
Not necessarily, it can depend on your location and your project. Just speak to an ADP representative and they’ll point you to the right direction.
How is GCS typically priced?
Pricing depends on the scope and level of support. We’ll usually confirm what you’re trying to achieve, then scope support around a phase (Prepare, Enable or Evolve) or a specific outcome.
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