ADP Customer Service and Support

Support for administrators

• If you have a managed service with us, please call your usual service representative on 0330 900 1011.
• If you have a Freedom processing service with us, please call our customer support team on 0845 2302 373.
• If you have a iHCM processing service with us, please call our customer support team on 0330 900 1090.

Hours of operation: Monday – Friday 9am – 5:30pm (exc. UK Bank Holidays)

Great alternative ways of contacting us are available via the ADP eService Portal, where you can start a live chat with one of our support representatives or for more complex questions raise a service request with the details of your support needs.

Don't forget about The Bridge our online client community and resource hub which is packed with useful information.

Support for Employees

For employees of a company that uses ADP solutions:

• If you have forgotten your password, or are experiencing problems logging in, please contact your HR Department to re-set your password.
• If you’re struggling to access your payslip, you should contact your organisation's payroll/HR team in the first instance.
• If you have a specific pay-related query or need assistance with your payslip please call our helpline on 0330 9004 426 .