Human Capital Management:
Your Guide to
HCM Solutions

FAQs
Your HCM questions answered

What is Human Capital Management?

Human Capital Management (or HCM) is how an organisation manages and develops its people to coax the best out of them, enhancing their value to the business. HCM includes hiring the right talent in the first place, and having the appropriate skill sets in employees, to managing these employees effectively and increasing their productivity.

How does HCM work?

At ADP, we offer HCM solutions to help business leaders with one integrated, cloud-based system that automates previously separate manual HR, payroll, time and attendance processes.

What is an HCM solution?

An HCM solution uses mobile and cloud-based technology to process data, run reports and create a smoother experience for staff. Using HCM software can reduce employee management costs, help the business stay compliant and reduce manual input errors.

Who needs HCM?

Are you trying to reduce your HR costs using an outdated payroll or HR system? Maybe your organisation is digitally transforming and is looking for a flexible, cloud-based solution to evolve at the same pace? Perhaps you’re keen to streamline all HR processes with an all-in-one solution including payroll, time, talent and data analytics.
These are all compelling reasons why businesses turn to using HCM, and its many benefits.

What are the benefits of ADP’s HCM solution?

ADP’s HCM solution is called ADP iHCM. It simplifies and streamlines processes for payroll, HR, time and talent, providing insights across them all. It delivers a flexible solution with different editions and optional modules from payroll to HCM and can be expanded via its open platform ecosystem. Plus, it provides a mobile-optimised solution, enabling staff and managers to collaborate remotely so that flexible working becomes even more productive.

Why is HCM important?

HCM is important because payroll and HR cross every functional area of your organisation and affect every employee. Using HCM can improve workforce productivity and help HR managers hire, engage and retain employees. In an integrated HCM solution with unified HR services, your teams can eliminate costly redundancies and synchronise data into a trusted source of decision-making.

Why choose ADP?

We’ve been working with one million clients of all shapes and sizes, from start-ups to enterprises, for over 70 years. Despite what the competition says, we truly are innovators, as we were one of the first to pioneer a cloud-based payroll solution.

We offer a combination of experience, cutting-edge software with inbuilt compliance, and 1,500 payroll and HR professionals to answer your questions. Our market-leading HCM solutions can be tailored to your individual requirements.

How to choose HCM software?

• Build a requirements checklist, outlining the business goals dependent on HCM, and the impacts of not achieving them
• Evaluate HCM solutions that best meet your needs
• Create an action plan including project scope, resources, budget and team leaders
• Identify internal stakeholders most affected by the project and update them regularly
• Familiarise yourself with your company’s approval process
• Secure stakeholder approval by highlighting the business, financial and end user benefits.

Will ADP’s HCM integrate with my current system?

Yes, just head over to the ADP Marketplace, Developers Toolkit for Application Programming Interfaces (APIs) to help you connect your application to ADP’s HCM system, which is called iHCM.

Using these APIs will provide instant, automatic data sharing so you can easily integrate your applications with ADP iHCM. Once deployed, you’ll have access to more accurate data from one system of record, providing better data analytics for more informed decisions.