Mobile Banner People at Work 2023

People at Work 2023: A Global Workforce View

Discover insights to better understand, motivate and retain your people

What do workers want and how can you deliver it?

Following one of the largest global surveys of its kind — undertaken between 28 October and 18 November 2022 — ADP Research Institute® brings you vital intelligence into the attitudes, aspirations, wants and needs of 32,612 workers in 17 countries, including 8,613 working exclusively in the gig economy.

How you can benefit from this research:

  • Discover what your employees might really be thinking
  • Adapt your approach to people recruitment, reward and retention
  • Apply the findings to drive your business transformation

What employees want you to know:

Icon Job satisfaction

Job satisfaction

While 87% feel optimistic about the future, 62% think no sector will escape the effects of the current economic uncertainty and almost four in 10 (37%) don’t feel secure in their jobs.

Icon Pay and benefits

Pay and benefits

61% say salary’s the key factor in their job and 62% expect a pay rise from their current employer in the next year. Yet 43% are sometimes, often or always underpaid.

Icon Mental health

Mental health

Nearly half (47%) say their work suffers due to poor mental health while 65% claim stress adversely affects performance. Employers are responding through positive mental health initiatives.

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Nearly half (48%) say they could relocate overseas with their existing employer. Workers now prioritise career progression and job enjoyment over flexible hours and locations.


The world faces a chronic skills shortage

Get the knowledge you need to hold on to talent.

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Are European employers’ reputations at risk

Are European employers’ reputations at risk?

Competition for talent in Europe is tough – especially considering how easy it is for employees to work in other countries.

Our research in France, Germany, Italy, the Netherlands, Poland, Spain, Switzerland and the UK shows that in some key aspects, employers are less generous or progressive than in other world regions.

From pay rises to the demand for action on DEI, European business leaders should consider how they compete for top international talent and keep their workforce satisfied and driven.

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Spotlight on: Europe

Falling behind global competitors

This year’s research indicates that despite being viewed as one of the most progressive, employee-friendly groups of developed nations, Europe may be trailing other countries when it comes to positive workplace policies.

Let’s take a closer look:


Pay rises in Europe were lower than other regions, averaging 5.4%, a trend likely to continue. Worse, 60% of workers in Germany and Switzerland say they’re always, often or sometimes underpaid.


European workers are least likely to say their employer provides financial wellbeing advice and less than half feel supported by their managers when it comes to mental health.

Job fulfilment

Employees across the continent are least satisfied with their job, with 38% saying they face increased responsibility without increased pay.

Diversity, equity and inclusion

Only 30% of Europe’s workforce would say 'My company has got better at gender pay equality compared to three years ago.’ And 30% say their employer doesn’t participate in any DEI initiatives.


Just over half (52%) of European employees feel empowered to take advantage of flexible working arrangements, but that could mean 48% are missing out on better work/life balance opportunities.

Career progression

Workers in Europe say they’re not satisfied with their career progression (32%) and training and development (30%); not far behind those dissatisfied with their salary at nearly 39%.


Spotlight on: UK

No place for complacency

As one of the world’s largest liberalised economies and the second largest in Europe, the UK is often regarded as the destination of choice for aspiring career-builders.

Although the UK enjoys a diverse, multicultural workforce and well-protected workers’ rights, this year’s research highlighted some concerns.

Let’s take a closer look:

ICN Long hours

Long hours

High numbers of workers are dissatisfied with unacceptably long working hours.

5-year forecast

5-year forecast

30% of UK-based employees report feeling pessimistic – higher than the European average of 24%.

ICN Work/life balance

Work/life balance

Few firms provide job-sharing options, limiting flexibility and opportunities for improved work/life balance.

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Many UK employees cite a lack of support from their management, such that over 37% don’t feel secure in their jobs.