Customer Survey

Arkadin

This case study of ARKADIN is based on a May 2022 survey of ADP customers by TechValidate, a 3rd-party research service.

Challenges:

The business challenges that led the profiled company to evaluate and ultimately select ADP :

• ADP was the right fit for their business
• ADP’s ability to meet their global payroll requirements
• They needed a payroll solution that could support their business growth strategy

Use Case:

When asked to rate each of the following aspects of ADP, the surveyed company reported:

• Reporting capabilities: Best in Class
• Customer support: Best in Class
• Implementation: Best in Class
• Product functionality: Best in Class
• Ability to meet compliance regulations: Best in Class
• User Interface / User Experience: Best in Class
• Payroll accuracy: Best in Class

How ADP helped:

Primary benefits the surveyed company has experienced since working with ADP:

• Saved time and money by streamlining processes
• Better reporting capabilities through ADP’s systems
• Gain and utilize real-time analytics
• More focus on our core business strategy
• Increased employee engagement through ADP’s self-service tools

Statements which apply to the surveyed company:

• ADP saves time by helping us manage our payroll and HR functions more efficiently
• Throughout the pandemic, ADP kept us up to date and helped us navigate the legislative landscape
• ADP offers innovative tools to help us manage our payroll and HR functions
• ADP helps quickly identify problems and resolves them in an efficient and timely manner

Learn more about ADP® Global Payroll.