Customer Survey

Arkadin

This case study of ARKADIN is based on a May 2022 survey of ADP customers by TechValidate, a 3rd-party research service.

ADP helps us by saving time and increase accuracy.

Accounting Technician,
ARKADIN

Challenges:

The business challenges that led the profiled company to evaluate and ultimately select ADP :

  • ADP was the right fit for their business
  • ADP’s ability to meet their global payroll requirements
  • They needed a payroll solution that could support their business growth strategy

Use Case:

When asked to rate each of the following aspects of ADP, the surveyed company reported:

  • Reporting capabilities: Best in Class
  • Customer support: Best in Class
  • Implementation: Best in Class
  • Product functionality: Best in Class
  • Ability to meet compliance regulations: Best in Class
  • User Interface / User Experience: Best in Class
  • Payroll accuracy: Best in Class

How ADP helped:

Primary benefits the surveyed company has experienced since working with ADP:

  • Saved time and money by streamlining processes
  • Better reporting capabilities through ADP’s systems
  • Gain and utilize real-time analytics
  • More focus on our core business strategy
  • Increased employee engagement through ADP’s self-service tools

Statements which apply to the surveyed company:

  • ADP saves time by helping us manage our payroll and HR functions more efficiently
  • Throughout the pandemic, ADP kept us up to date and helped us navigate the legislative landscape
  • ADP offers innovative tools to help us manage our payroll and HR functions
  • ADP helps quickly identify problems and resolves them in an efficient and timely manner


Learn more about ADP® Global Payroll.