How the ADP team worked in partnership with Starbucks and took the time to understands their business.

Errors are generally inevitable whenever a new solution is implemented. However, with ADP it was not like that at all. With ADP, the whole process was very smooth and the new declaration reports were implemented without any issues or mistakes.

Logo Starbucks

Merel Lommers, Human Resources Business Partner at Starbucks Netherlands


Starbucks is a fast-moving business that has transformed high streets throughout the globe. However, its payroll had increasingly become outdated due to numerous manual processes that caused widespread inefficiencies.

Starbucks wanted to speed up the time it took each month to execute payroll, but also wanted to improve its reporting capabilities so that managers could analyse workflows more effectively.

How ADP helped:

Starbucks chose ADP iHCM to manage its HR and payroll needs as iHCM offers a cloud-based platform that simplifies payroll and HR management into one scalable, compliant solution.

On top of this, Starbucks is also planning to implement ADP DataCloud, which through machine learning and analytics, leverages actionable insights that can help Starbucks executives make real-time decisions to better manage their businesses.

Learn more about ADP® iHCM.