Workforce management solutions
Whether you operate in one country or fifty, ADP is ready to assist with all your timekeeping, scheduling and absence management needs. Control labor costs, boost productivity and simplify wage and hour compliance with our top-rated enterprise-ready solutions.
Why is workforce management so important?
With four generations now in one workplace, staff use their mobile devices for 95 per cent of work-related tasks throughout the day.7 This leads to an expectation by employees for more flexibility in where and how work gets done. Add in huge increases in compliance regulations, the pace of change, multiplied in response to the COVID-19 pandemic, and managing your workforce becomes very complex. Our workforce management software can help you navigate these seismic changes and:
- Meet the varied work expectations of your multi-generational staff
- Use mobile devices to spot and correct issues in real time
- Make vital decisions faster using machine learning
- Avoid errors by automating time-consuming administrative processes
What are the costs of doing nothing?
Your teams may never have considered it, but workforce management is crucially important. Does your business have the proper tools to automate and integrate activities such as scheduling and absence management, compliance and payroll, or analytics? If not, you leave your company vulnerable to missed opportunities and significant risk, including:
- Inaccurate time tracking, leading to error-prone billing
- Problems remaining compliant due to poor data
- Issues meeting deadlines or keeping to budget 8
Everything you need, working in harmony
Flexible by design, ADP workforce management solutions are part of your ADP HR and payroll systems so you have consolidated data at the ready. Easily access time and attendance, absence management, scheduling, analytics and compliance support tools.
Improve efficiency with easy, convenient and accurate time data capture and tracking
- Record time accurately and reduce time theft using web-based timesheets, mobile apps, biometric time clocks and kiosk apps
- Track hours to jobs, projects, work orders and cost centers
- Easily access all the information you need through customizable dashboards on your preferred devices
- Reduce errors and eliminate manual entries with one unified timekeeping and payroll system
- Apply pay and compliance rules to your gross wage calculations
Easily manage paid time off and leave cases
- Manage paid time off (PTO), absences and leave cases in one solution directly from a dashboard
- Support compliance with labor laws, policies and union and collective bargaining agreements
- Get proactive notifications of PTO and leave, along with timely alerts for exceptions, to enhance workforce planning and minimize absenteeism's impact
Optimize staffing and control labor costs with automated scheduling
- Create and adjust employee schedules with hassle-free scheduling tools
- Assign people to jobs based on constraints and required skills and certifications
- Align staffing with peaks and lulls in customer demand or workloads
- Let employees view and manage their schedule and availability from their mobile devices
- Enforce policies and regulations and avoid violations
Stay connected to your workforce with messaging and collaboration tools
- Enable real-time communication via chat, alerts and task management features
- Promote connectivity using preferred devices for both managers and employees
- Store and share essential documents and guidelines
Gain visibility into labor activities with timely, user-friendly insights
- Explore an extensive collection of standard reports
- Create your own analytics, visualizations and dashboards
- Access workforce key performance indicators (KPIs), benchmarks and trends from a data warehouse and leverage business intelligence tools for insightful analysis
Unify workforce management, HR and payroll
- Reduce payroll effort and errors with a fully connected timekeeping and payroll system
- Provide employees with a single login and user experience across all applications on both desktop and mobile devices
- Connect with other systems and reporting solutions using APIs and data exports
Centralize and standardize compliance to reduce risk
- Support complex business requirements using a rules-based engine
- Minimize workplace compliance risks with policy updates at the global, regional, provincial, local, union and organizational levels
Solutions for your unique challenges
The ADP WorkForce Suite has configurable features to help meet the workforce management needs of your individual teams and your specific industry.
People at Work 2025: A Global Workforce View
Discover what employees are really thinking in our latest global report and transform your HR strategy.
Meet Our Clients
WorkForce Software helps us get real-time data that reflects the dynamic environment in a large manufacturing company while reducing related administration for users.
U.S. HRIS & Payroll Manager, MANN+HUMMEL
Meet Our Clients
I’ve been working in payroll for 30 years and I am very impressed with the functionality that the ADP WorkForce Suite provides. The solution has saved us so much time, automated so many processes – things we could never have achieved otherwise. We are more efficient and more accurate across the business.
Payroll Supervisor , Autoliv
Meet Our Clients
The ADP WorkForce Suite has the most robust and flexible time and attendance system available. It’s an expandable system, which is important when integrating future mine sites.
Manager, Payroll Systems Planning & Implementation, Teck
Meet Our Clients
One of the great values of WorkForce Software is the flexibility to configure to all unique rules, union agreements, collective bargaining agreements, and internal business policies. That’s where I find WorkForce has an advantage, especially if you work in a services or complex company around the world.
Global Payroll Director, Weatherford
Meet Our Clients
ADP is a true partner, not just a software solution. They want our company to succeed and provide us with the tools to make that happen. They ensure we're up to date on legislation and that our systems are ready for change.
Patrick Reeves Chief Human Resources Officer, Associated Wholesale Grocers, Inc.
Meet Our Clients
We discovered ADP Workforce Management, and with the launch of that, our employees have been more engaged. They're now utilizing the app to clock in and out, and we have less missed punches on a regular basis. Our employees can see how many hours they've worked and maintain their timecard in a more efficient matter.
April Smith Vice President Pay and Benefits Management, Senior Lifestyle
Resources and insights
FAQ
What is workforce management?
insight
How to choose the best Workforce Management solution for your UK business
insight
How does workforce management software help with compliance?
Schedule a customised demo
Call us at: 0800 1707 677
By submitting this form you are informed that ADP may contact you about its products, services, and offers, according to our Privacy statement for Business contacts.
Let's find the perfect solution for your business
Fill out the form and see what the ADP team of payroll and HR experts can do for you.
Workforce management FAQs
What does workforce management mean?
Workforce management means balancing an organization’s available labor resources with its workload needs. To do this successfully, many employers integrate and automate essential tasks. As a result, they’re often better equipped to handle changing economic pressures, shortages in worker skills and competencies, and fatigued or disengaged employees.
What are workforce management tools?
The methods that an organization may use to manage its employees largely depends on its industry, workforce attributes, work locations and strategic goals. However, businesses looking to improve their efficiency and productivity commonly use these workforce management tools:
- Time and attendance
- Data collection
- Scheduling
- Absence management
- Analytics and reporting
- Compliance
Why is workforce management important?
Workforce management is important because organizations that lack the proper tools to track time and attendance and support compliance leave themselves vulnerable to missed opportunities and significant risk. But with workforce management software, business can operate more effectively by having the right employees in the right place, at the right time and for the right cost.
What is workforce management strategy?
A successful workforce management strategy is one that remains open to new ideas and ways of doing business. Employers who take this approach may be better able to address evolving human capital needs and create a sustainable advantage for their organization to flourish.
What is HR workforce management?
HR workforce management seeks to simplify compliance, improve employee productivity and engagement, forecast labor requirements and budgets, and reduce operational costs. That’s why workforce management is a critical part of today’s comprehensive human capital management solutions.
What is workforce management scheduling?
Workforce management scheduling is the process of planning staffing needs based on forecasted consumer demand and employee availability, skills and preferences. When aided by software, employers can access real-time analytics, such as earned hours and overtime, to improve their decision making and adjust shifts as necessary.