A chief human resources officer (CHRO) is a senior leader responsible for an organisation’s HR strategy and the overall experience of people at work.
What is a CHRO?
A chief human resources officer (CHRO) sets the direction for how an organisation hires, develops and supports its people. Working closely with the CEO and other senior leaders, the CHRO helps make sure HR priorities support the business’s goals and values. The role often includes shaping culture, strengthening leadership and planning for future workforce needs.
Depending on the organisation, a CHRO may also advise on senior hiring, succession planning and reward approaches for leadership roles. A strong CHRO helps create a workplace where people can do their best work and the organisation can grow sustainably.
Things to know
- CHRO is a C-suite role and is often the most senior HR position in an organisation
- The CHRO role is usually broader and more strategic than day-to-day HR operations
- Responsibilities can vary depending on organisation size, industry and location
- Many organisations use different titles for similar roles, such as chief people officer (CPO)
- The CHRO typically works closely with leaders across the business, not just HR
FAQs
How is a CHRO different from an HR manager?
A CHRO leads the overall HR strategy at the highest level, while an HR manager typically focuses on day-to-day people management and HR delivery.
What does a CHRO do?
A CHRO sets HR priorities, supports leaders and shapes culture, while helping the organisation attract, develop and retain people.
Is a CHRO the same as a CPO?
They are similar roles. Some organisations use the titles interchangeably, though responsibilities can vary.
Who does a CHRO work with?
CHROs work with the CEO, senior leaders and HR teams to align people strategy with business needs.
