Sharp finds service is crucial when outsourcing payrollSharp sought a payroll partner that would provide a top class payroll support and could also implement a new service solution to a tight timescale - they found ADP.
Since working with ADP we have been a lot happier and the payroll has run much more efficiently than it did with our previous provider. We are now able to run ad hoc reports and emergency payments, which were not possible before, and most importantly, when we call ADP, we know that they will be on hand to help.
- The new service must be in place within 4 months, the new provider must be able to implement the system quickly to meet this timescale.
- Sharp was also keen to find a partner that could offer HR functionality as part of the package, and that would provide the quality customer service they were so desperately lacking.
How ADP helped:
- ADP was implemented on time.
- ADP met all Sharp needs with a web native service with comprehensive Payroll HR functionality.
- Sharp now holds all its employee information in one place, encouraging administration efficiency.